Who is responsible
The data in this notice is processed by Nestra (nestracam.com). For any question or request: info@nestracam.com.
This site
nestracam.com uses no tracking or analytics cookies, no visitor analytics and no ads. It sets one functional cookie, named "dil", only when you pick a language with the TR/EN link, to remember that choice. Your country, as reported by Cloudflare, is used only to choose the default language on the home page and is not stored. The pages load nothing from third parties; even the fonts come from this site itself.
The site and the downloads are served by Cloudflare, our hosting provider. To deliver and protect the site, Cloudflare necessarily processes connection data (IP address, browser information). Nestra keeps no visit logs of its own.
The program works offline
Nestra runs fully offline on the PC you install it on; internet is optional.
When the PC is online, the program contacts nestracam.com for two things only: the update check and the license/trial check.
Update check
The program asks for the latest version information. Nothing about you or your work is sent with this request.
License and trial check
This check runs at start-up, after you start the trial or enter a key, and then about once a day. It sends:
- One-way hashes (8 hexadecimal characters each) of three machine identifiers: the Windows machine ID, the motherboard/BIOS ID and the system disk serial number. The original values are never sent.
- The trial start date stored on the PC.
- A SHA-256 hash of the license key. The key itself is never sent.
- The program version.
The server stores:
- these hashed identifiers,
- the trial start date,
- the first and last time the PC was seen,
- the program version,
- which license-key hash was used on which machine,
- the list of cancelled license keys.
Why:
- so the 14-day trial cannot be restarted by reinstalling the program,
- so a cancelled license stops working,
- to see on how many computers a license is used.
Like any internet request, the server sees your IP address at the moment of the request. Nestra does not store it in the license records.
Never sent
Your parts, drawings, files, file names, company data and usage statistics are never sent.
Help → "Create support package" collects the job, logs and PC info into a zip. The package is only created when you choose to, and you send it yourself.
Email and WhatsApp
Emails to @nestracam.com addresses are forwarded by Cloudflare Email Routing to a Gmail (Google) inbox.
Messages you send on WhatsApp are handled by WhatsApp (Meta) under their own terms.
How long it is kept
License and trial records are kept as long as they are needed for the license and to prevent trial abuse. You can ask for them to be deleted; after deletion, the trial check starts over from what is stored on your computer.
Emails are kept as long as needed to answer them and for the business relationship.
Your rights
Under the GDPR you have the right to:
- ask whether we hold data about you, and get a copy of it,
- have wrong or incomplete data corrected,
- have your data deleted,
- ask us to limit how your data is used,
- object to how your data is used,
- receive your data in a format you can take elsewhere,
- complain to your data protection authority.
To ask what is stored, ask for a correction or deletion, or object, write to info@nestracam.com.
Changes
When this notice changes, the date at the top of the page changes too.